Terms & Conditions

Below are detailed the terms and conditions on which we supply any of the products listed on our website

You should print a copy of these terms and conditions for future reference. These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.

1. Information About Us

This website, found under the www.belovedfabrics.co.uk URL, is owned and operated by Beloved Fabrics and references to “Beloved Fabrics”, "we", "us" and "our" shall be deemed to be references to Beloved Fabrics. References to "you", and "your" shall be deemed to be references to persons accessing this website or placing an order via this website. If you have any questions or comments with regard to these terms and conditions please email us at info@belovedfabrics.co.uk

Our registered business address is 48 Fairfield Drive, Dorking, Surrey, RH4 1JH, United Kingdom.

2. General Terms

These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website. If you are unhappy with any aspect of these terms, then you should contact us before placing an order with us by email at: info@belovedfabrics.co.uk or by post using the address given above.

Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the Beloved Fabrics website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

3. This Website

Beloved Fabrics own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

While we will use reasonable endeavours to verify the accuracy of any information we place on the Beloved Fabrics website, we make no warranties, whether express or implied in relation to its accuracy.

We make no warranty that the Beloved Fabrics website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Beloved Fabrics website.

4. The Contract Between Us 

By placing an order via this website you are making an offer to Beloved Fabrics to purchase the goods detailed in your order.

Once you have placed an order we will send you an email confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted.

Beloved Fabrics must receive payment of the whole of the price for the goods that you order before your order can be accepted. A contract between you and Beloved Fabrics for the sale of our products will only exist once an order has been accepted, processed and dispatched to you.

Beloved Fabrics is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

Prices and availability of goods are subject to change without notice.  

5. Availability of Goods You Order

If Beloved Fabrics has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by Beloved Fabrics from your credit card will be re-credited to your account and Beloved Fabrics will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Beloved Fabrics will not be obliged to offer any additional compensation for disappointment suffered.

6. Payment and Delivery

All prices quoted on this website are are quoted in UK pounds sterling (£). Prices do not include delivery charges which will be added to the total amount due at the checkout stage. Please see our Payment and Delivery details for further information.

We aim to dispatch orders within 3 working days, to arrive with UK customers within 5 to 7 working days of the date of despatch.

All dates quoted for delivery are estimated delivery dates only and may be subject to change.

7. Your Right to Cancel
You may cancel your order for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days. Unfortunately we cannot refund any delivery charges for cancelled orders once an order has been despatched.

8. Returns Policy
Please note that all our fabrics are cut to order and therefore cut lengths of fabric cannot be returned or exchanged unless damaged or faulty.

For all other items we will be more than happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging, within 14 days of receipt. We cannot accept items for a refund or exchange if the goods are not in perfect condition or it is obvious to us that the goods have been used or washed.

For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. We will only refund the costs of postage where the item returned is faulty.

To return any products to us, please email us within 7 working days of delivery at info@belovedfabrics.co.uk. When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.

9. Changes to This Agreement
Beloved Fabrics reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.